How do I install the myTech LockDown Browser?

Overview

Installation:

  • For Windows 11/10 installations where the user has Administrative privileges: Download Here
  • For Mac installations: Download Here

To verify you have the LockDown Browser installed - TEST here

Best Practices

Since any pending update or restart will prevent the LockDown Browser from working correctly, we recommend that you arrive early before a test and plan to restart your computer - on campus - so it can complete any remaining updates.  A full shutdown before switching networks (from home to school and back) will also help guarantee a better experience with the lockdown browser.

Before beginning an exam on Southeast Tech's LockDown Browser, we recommend completing the following steps in order to avoid issues while taking an exam:

  1. Clear browsing data for most Web browsers (i.e. Chrome, Edge, Internet Explorer, FireFox, etc.):
    1. Windows - Press CTRL+SHIFT+DELETE
    2. Mac - COMMAND+SHIFT+DELETE
  2. Reload the web page:
    1. Windows - CRTL+F5
    2. Mac - COMMAND+R
  3. Remember to close all programs besides the browser as some can cause conflicts with the Lockdown Browser.  
    1. Close Microsoft Teams by right clicking and choosing quit 
  4. COMPLETE ALL PENDING WINDOWS UPDATES.
    1. Typing "Update" into the Windows Start Menu and selecting the "Check for updates" option will bring you to the correct Settings screen to check for, install and complete any available Windows updates.  If this service is running or pending a restart, it has been known to conflict with the Lockdown Browser.

Additional Information

If you are using a computer from a different school or business where you are not an administrator you can contact us to see what solution we can come up with. 

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