Overview
If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile.
To access a shared mailbox on a mobile device, use the following steps.
- Sign in to your primary account in Outlook for iOS or Android.
- Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.

- Enter the email address of the Shared Mailbox

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After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android.
To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.